You want your coffee to be hot. Your car to start-up every time. Your clothes to last. And oh yes, you probably want your computer software to run flawlessly. These feelings we share with you.
We strive to make your experience with us flawless. This is our goal. We want the products you receive from Labcon directly or through our partners to consistently perform the way you expect. We especially strive to make your experience with what we make effortless. This means you never should have to worry about the tubes, pipet tips, PCR plates, or other products that you use that we make.
Although this effortless performance is our goal we make more than a billion products every year. This makes consistency a big job. We have learned through our more than 55 years of experience that there is no simple answer to the day to day hard work needed to bring you consistent quality. Using the highest quality resins, the best molding equipment, the best quality steel molds is not enough. Machines and molds wear. Raw materials change. The only way to provide you with consistency is to invest in quality management processes that are flexible over time and monitor what we make every hour of every day.
The way we look at quality permeates all that we do. We work to improve our processes every day. It's only this on-going commitment that can be counted on to guarantee you consistent quality in the high grade research and clinical products you find available from Labcon.
When we wanted to establish a legitimate framework for our quality system we looked around for a model in 1993. We found that model in the ISO quality standards. Developed by the well respected independent International Organization for Standardization in Switzerland. Their Quality Management System standard 9001 fit what we wanted to do at Labcon and provided a valid world recognized system.
Labcon completed the grueling ISO 9001 conformity assessment in 1997 and has been a registered ISO 9001 compliant firm since then. As all processes, Quality Management is on-going. Labcon is audited every six months to the ISO requirements. We now carry registrations for the U.S., Japan, and Europe.
Endotoxin Testing uses the Limulus Amebocyte Lystate (LAL) coagulation assay.
Testing to confirm a Sterility Assurance Level (SAL) of 10⁻⁶ in all sterile products to ISO 11037.
Nuclease testing confirms the absence of RNAse and DNAse enzymes in every lot of noted products.
ATP testing identifies bacterial, fungal and human sources of contamination.
PCR results are examined by gel electrophoresis to confirm the lack of amplified human DNA product.
Protease testing confirms the absence of protein-degrading enzymes present on Labcon products.
These materials originate in BSE/TSE free countries including the USA, Canada and Mexico.
Ultra low metal products have less than one part per billion of the applicable elements.
All resins used are qualified by this test to fall below one part per million for heavy metals.
Free of di-(2-hydroxyethyl) methyldodecylammonium and 9-octadecenamide.